HomeHelp Centre Help Centre How can we help? Frequently Asked Questions (FAQ's) Are your doors weatherproof? Are your Hooply locks & handles compatible with anti vandal container steel doors? Are your sizes the door size or the overall frame size? Can a fire exit door be used as an Entrance? Do I need a side panel or over panel? Do you install? Do you supply roller shutter doors? Do your doors come with a cill? Do your doors come with a frame? Do your steel doors come with handles? How do I choose the hinge side and opening direction? How do I measure a euro cylinder lock? How Do I Measure My Door Structural Opening? How does an ABC euro cylinder and keys work? How many keys come with your doors? How much do your doors weigh? How to Install a Door Cill (AKA Sill) Were you previously called AJ Steel Doors? What are your door (clear) opening sizes? What are your security upgrade levels? What height do you install the door viewer? What is a drop bar kit? What is a rain deflector? Do I need one? What is included in your steel door fixing kit? What is security trim? What is your standard size? What size euro cylinder is installed in your steel doors? What steel door styles and colours do you offer? Why choose a steel door over a Composite, Timber or uPVC door? Why does the powder coat service add to your lead time? How to reverse the handing of a Hooply handle How to change the code lock pin code Does the code lock work the locking system? What warranty is provided with my purchase? How to Repair Powder Coated Finishes How to Change the Handing of a HOOPLY Sash Lock How do I fix a stuck Euro Lock Cylinder? Show all articles ( 31 ) Hide Articles Ordering Christmas Ordering & Cut Off Dates COVID-19 Updates Are your Hooply locks & handles compatible with anti vandal container steel doors? Are your sizes the door size or the overall frame size? Can a fire exit door be used as an Entrance? Can you send me proof of purchase/invoice via email? Do you offer trade discount? Steel Door Prices What are the differences between budget, security & high security (ultra)? What does FD30 mean? What door size do I need? What height do you install the door viewer? What is a drop bar kit? What is included in your steel door fixing kit? Does the code lock work the locking system? What warranty is provided with my purchase? Price Guarantee Show all articles ( 11 ) Hide Articles Delivery/Collection Are you open on the weekend? Can I collect? How do double doors get delivered? How much is delivery? What are your delivery times? Where are you based? Why does the powder coat service add to your lead time? Show all articles ( 1 ) Hide Articles Installation How to install a container personnel door How to install an Anti-Vandal Window Shutter & Shipping Container Window Are your steel door frames adjustable? Can I cut your doors down to reduce the height? Do you have any recommended installers? Do you install? How do I put together your double door frame? It has arrived in pieces. How to Install a Door Cill (AKA Sill) My double door frame is quite flexible when built, is this ok? What do I do if my door isn’t fitting properly? What equipment will I need to build the knockdown frame for my double door? What is security trim? Why is my Double Door frame in pieces? How to reverse the handing of a Hooply handle How to change the code lock pin code How To Identify Door Orientations How to Change the Orientation of a Universal Double Door How to Change the Handing of a HOOPLY Sash Lock How to Adjust Spacing around Doors when Fitted Multi Point Troubleshooting Show all articles ( 14 ) Hide Articles Installation Videos Door Installation Fire Exit Door Installation Video Fire Exit Door Troubleshooting Personnel Door Installation Video How to Adjust Spacing around Doors when Fitted Multi Point Troubleshooting Accessory Installation Door Closer Installation Video Door Viewer Installation Video Drop Bar Kit Installation Video Exidor Outer Access Device (OAD) Installation Video Friction Stay Installation Video Hooply Handles Installation Video Hooply Sashlock/Lock Case Installation Video Infill Panel Installation Video Rain Deflector Installation Video Security Trim Kit Installation Video How to reverse the handing of a Hooply handle How to change the code lock pin code Does the code lock work the locking system? How to Install a Thumbturn Cylinder How to install a Spring Stay Show all articles ( 9 ) Hide Articles How to Adjust Spacing around Doors when Fitted Multi Point Troubleshooting How to install a Spring Stay Maintenance Do you have an operations and maintenance manual? Do you offer maintenance products for my steel door? What warranty is provided with my purchase? Popular Articles What is your standard size? Do your doors come with a frame? Do your doors come with a cill? Do your steel doors come with handles? What steel door styles and colours do you offer? Newest Articles How to install a Spring Stay Price Guarantee How do I fix a stuck Euro Lock Cylinder? Multi Point Troubleshooting How to Adjust Spacing around Doors when Fitted Recently Updated Articles Can I collect? Do you have any recommended installers? Hooply Sashlock/Lock Case Installation Video How to install a Spring Stay Price Guarantee
