As part of our ongoing efforts to follow government regulations and maintain both staff and customer safety we will make some temporary changes to our ordering and collection processes.
Starting today many of our staff will be working remotely, with some essential staff remaining in the office. We will endeavour to maintain our same level of service and support in the coming weeks, but there may be a delay in coming back to you or being able to handle your query.
Our office will no longer be accessible for walk-in customers, but we do have staff available to process your order for collection if needed.
You can still order doors through our website, our 5% discount code ‘SPRING5‘ is still valid, and a strictly managed collection service is available for those who need it. Any orders requiring despatch via a courier may be subject to additional lead times, which will vary depending on courier services available to us.
For anyone who has a manufacturing order with us, you can contact us to check the current status. We do still have limited manufacturing capabilities and will endeavour to complete these and despatch as quickly as possible. In an instance where it may be going to a premise that is now closed, we would ask that you contact us to re-arrange delivery or alternate arrangements.
While we aim to maintain our services as best we can in this time, this could change at any time, depending on additional government guidelines, or changes to courier services.
We would ask for patience, and that you bear with us in these difficult times. We are doing everything we can, while keeping health & safety our absolute priority.